I was first introduced to British Signed Language in 1989 and it wasn’t until 1993, when I became fluent enough to hold a conversation with any Deaf person. I felt like the honorary guest who cuts the red ribbon without an audience, it was the start of a new era. I felt I had attained all the resources available to me to live as a Deaf person. But it left me with a problem.
My speech is indistinguishable from another hearing person, except on some moments when I sound like I have a cold. But generally, hearing people have a tendency to follow me quite well. But I was left with a conundrum: I now have two national languages I can use in the UK, which one do I use?
The issue of whether I use BSL with my Deaf peers is not part of this question; if they use BSL, so will I. The question is more concerned with which language I use with hearing people. In my early 20s, I conducted an experiment – it was the test that defined my life.
I picked a popular high street store that was famous for its clothes and food. It has a wide cross section of the market from the economical to the spendthrift customer. Nationally, it is considered the store for the Middle England. It was the ideal location for my experiment because I was more likely to be associated with people who shop there.
My experiment was to ask for directions to a particular part of the store. My intention was to ask a member of staff to give me those directions and monitor their response. The constant is that I am deaf, I am unable to hear; also the question will be the same one each time. The only variable is that I ask the question in a different language: spoken English or in BSL. Now, most hearing people do not know BSL, of course, so I allowed for variation bordering on gesture in order to get the point across. What is important is that the communication would be done manually and not orally. The question I chose was: “where can I find some socks?”
Here were the results:
English test
I spoke clearly to the attendant and she replied quickly with her face pointing in the direction of where I needed to go but I was unable to lipread exactly what she said. I reminded her that I was deaf and couldn’t follow what she said. More abrupt this time, a short repeat but still unable to get it. I stressed my situation again and forced her to repeat and gave some guidance on how to communicate with me. Slight improvement, she is faced me this time, but the facial expressions look stressed and shoulders were up. She looks annoyed. I received the information this time but the voice was raised sharply. I couldn’t hear the voice but I noticed people standing nearby turning sharply towards her. I thanked her and left.
General evaluation: the stress level was high and the attendant seems confused on the extent of my hearing abilities. She used the voice as an indicator of how much I can hear. It is a false indicator because I am unable to hear her voice. I have to rely on lipreading to understand her.
BSL Test
I approached the attendant and caught her eye. I showed her that I am Deaf using the appropriate sign. Her face lit up and she put the objects in her hands away. She spoke clearly and I have understood what she said, she was asking how she could help. I asked where the socks were and she didn’t quite get it. I used a gesture for socks and it was clear straight away. The attendant then described where I should be going but she looked away, I informed her that I didn’t get what she said. She suggested that she could take me to the area I need to go to and I walk with her, until she points to the exact location. I say thank you and wave goodbye.
General evaluation: much lower stress levels, more able to communicate in the visible dimension rather than the auditory one. She went for the fact I could not hear and communicated with me effectively. There were still communication problems but the attitude was more effective generally.
Of course, I couldn’t take the results from just two separate individuals as evidence, I had to do this a few times and check the responses. The general evaluations still persists. Hearing people are more able to communicate effectively when they have a better indication of how much one can ‘hear’ and not how well one can ‘speak’. If I communicate to a level that is befitting my levels of hearing, I am more able to communicate with hearing people, which is less stressful and more productive.
Hence, when I go out in public and communicate with hearing people generally; I will use BSL.
Photo by Jackie Kever

Twitter
Facebook
LinkedIn


